Terms and Conditions

Welcome to alarms.pbso.org. alarms.pbso.org is a fast and easy way to apply for, view, renew or terminate your Alarm Permit account.
The following forms of payment are accepted for online transactions:

Please be advised that all payment transactions will be assessed a non-refundable convenience fee of 2.5% of the total amount with a minimum fee of $1.00. Once your payment has been transacted, it cannot be cancelled.

Please view the FAQ, contact Alarm's Customer Service via alarms@pbso.org or phone at 561-688-3695 if you have questions.
Under Florida law, e-mail addresses are public records. if you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

You are not authorized to access personal information for anyone other than yourself through this web site unless you have specific written permission to do so, any access or attempted access to personal information of others may subject you to criminal prosecution or civil liability.

You agree to comply with the requirements of the Palm Beach County Burglar Alarm Ordinance #2008-038.


Many government agencies provide information and services by the Internet. Much of the information and many of the services do not include personal or confidential information, and are available to anyone accessing the agency's Portals or Web sites. When access to information or services is restricted to protect your privacy or the privacy of others, you may be asked to provide a Palm Beach County Sheriff's Office (hereinafter referred to PBSO) Logon and password. Your PBSO Logon and password verifies your identity so that we can provide you with access to your information and services, while restricting access by unauthorized individuals.

If you choose to accept the conditions of this user acceptance agreement, you will be prompted to provide the basic information that is required to issue a PBSO Logon and password. The information you provide will be stored in your user profile and will be managed according to the Agency's policy, as described below.

To create your PBSO Logon, you will be asked for your name, address, e-mail address, telephone number, emergency contact and your desired password. If the necessary information is not already stored, you will be given the opportunity to add that information to your user profile. If you have provided the information previously, there will be no need to re-enter it. You will always have the choice to opt out and not provide the requested information. However, if you do so, you may not be able to complete your transaction over the Internet. You will also have the ability to review or update the information stored in your user profile.

Once you have registered with PBSO's Alarms website your identification information, contact information and the other data you choose to provide, will be made available to appropriate PBSO applications. Because we store this information, you do not have to provide it each time you use a service with privacy or confidentiality restrictions. Please note that only certain types of information will be stored in your user profile, as described in the Information Collected and How It Is Used section below. Your user profile will never contain records such as credit card information.

Protecting Your Account

PBSO's Logon and password are your keys to doing secure business with PBSO over the Internet. They should be considered as important as your signature. Do not share your PBSO Logon or password with anyone.

Information systems, and the data that is stored and managed by PBSO, are governed by State and Federal laws, rules and regulations. Violators may be subject to prosecution, fines or other sanctions.

Information Collected and How It Is Used

The information collected for user access to PBSO Web applications is limited to what is required to provide secure delivery of those applications.

    Information about users of PBSO's Web applications may include the following:
  1. Identifying information, such as name and other identification numbers that is used to verify an individual's identity when they request a PBSO Logon to access PBSO Web applications.
  2. Contact information, such as telephone number, postal address and e-mail address that is used to contact the individual regarding their account.
  3. Information, such as PBSO's Logon, password and related attributes that is used to maintain security.
  4. Program area identification numbers that are used to link the user and a specific application. This information will not be collected or stored unless it is required for access to specific applications.

Personal Information and Choice

Personal information is information about an individual that is readily identifiable to that specific individual. Personal information includes identifiers such as an individual's name, address and telephone number. A domain name or Internet Protocol (IP) address is not considered personal information. We do not collect any personal information about you, unless you voluntarily participate in an activity that asks for the information.

Access and Correction of Personal Information

Individuals will be allowed to view personal information relating to their user profile and to update the contact information in their user profile (address, telephone, or e-mail address). Passwords will be secured.

Use of Cookies

A cookie is a small amount of data, which may include an anonymous unique identifier that is sent to your browser from a Web site's computers and may either be used during your session (session cookie). Cookies may contain data about a user's movements during their visit to the Web site. If your browser software is set to allow cookies, a Web site can send its own cookie to you. A Web site that has set acookie can only access those cookies it has sent to you, it cannot access cookies sent to you by other sites. When you request a PBSO Logon and password, and when you use your PBSO Logon to access PBSO services over the Internet, a session cookie will be sent to your browser and stored in your computer's memory. The cookie will be used to maintain session information unless you navigate to different services. Your privacy is best protected if you close your browser after you are done using applications that use session cookies

Thank you for taking the time to read this information.

For comments or suggestions, please email alarms@pbso.org.

Palm Beach County Sheriff's Office | 3228 Gun Club Rd | West Palm Beach, FL 33406 | Ph: 561-688-3695
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